Dear Customer,
For any technical questions / requests related to our products, please consult with our Technical Support Representative.
Sorry for the inconvenience caused you. AVTECH will commit ourselves to develop stable and superior products and provide you advanced service.

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● For network configurations, please download and refer to the document:
http://www.surveillance-download.com/user/Network_Setting.pdf
● For EagleEyes download and installation problems, please download the document below and refer "Appendix 4" for easy troubleshooting:
http://www.surveillance-download.com/user/eagleeyes_quick.pdf
● To get user manuals and Video Viewer (DVR and IP camera only), you may find them from the CD we supplied with your products.